The course objectives:
To provide a theoretical basis and knowledge of Interviews, Behaviours, Competencies, Job Descriptions and Competency Frameworks
To introduce different kinds of interview techniques that can be utilised depending on the organisations requirements
To introduce and help delegates understand best practices in competency-based interviewing and to introduce the S.T.A.R. methodology and the Question Cycle.
To develop practical skills in setting up and conducting CBI’s using the S.T.A.R. methodology/Question Cycle.
To ensure an accurate capture of information from a CBI, leading to objective rating of interviewees.
Course Dates:
CBI Course – Public (3 days)
English
Course Dates
To Be determined
Please note this course is available for online delivery – please contact AADC for more details
CBI Course – Public (3 days)
Arabic
Course Dates
To Be determined
Please note this course is available for online delivery – please contact AADC for more details
CBI Course – In-house (2/3 Days)
English/Arabic
This course can be run in-house or at a venue of your choosing for up to 6 of your colleagues. Please contact AADC for pricing and to arrange suitable dates.
Note: 2-day course covers the theoretical aspects of CBI’s with some opportunities to practice the techniques being taught. The 3-day course (recommended) allows for full practice of all techniques being shared throughout the course, with video capture interviews being conducted and feedback on techniques being provided instantly.
Main topics that are covered in the Competency Based Interview (CBI) Course.
- Advantages and Disadvantages of conducting an effective CBI
- Clarity on CBI objectives
- Preparations and resources required to conduct an effective CBI i.e. Job Description, C.V. and Competencies (Framework)
- Questioning Cycle, i.e. scene-setting/past performance/probing for details
- Questioning Techniques by using Funneling and S.T.A.R. methods as well as listening, building on information and time management
- Scoring and evaluating interviews.
OTHER COURSES OFFERED BY AADC
Psytech Testing Certificate
The Psytech Testing Certificate (PTC) is a three-day program which provides access to the full range of Psytech’s GeneSys assessments and can lead to the EFPA Level 1 Assistant Test User (ATU) Certificate.
Assessor Skills Training
A 2 or 3 day facilitated workshop that trains delegates as assessors to ensure a sound methodological approach to conducting assessment centres. This can be conducted face to face or through distance learning.
